Terms and Conditions

You or anyone using our services agree to the following terms and conditions of the hire of our services. A contract will exist between you and AG Events when a confirmation email is sent out by ourselves and payment or deposit payment is received. We therefore recommend you retain a copy of these terms and conditions for your records.

1. Deposits, Payments and Bookings

When a booking is made with AG Events regardless of the method of contact it is deemed that the customer has read, understood and is bound by our terms and conditions of hire.

A deposit is required on booking to secure an event date, you have 3 days from booking to pay this deposit either by BACS or by PayPal. If the deposit is not received in this time then the date will be released to other customers.

Cancellation up to 42 days prior to the event is full amount of monies paid will be refunded excluding deposit.

Cancellation between 41 days and 29 days before the event a refund of 50% of the monies paid will be refunded excluding deposit.

Cancellation within 29 days of the event no refund of any monies will be paid.

All full balances need to be received and cleared 14 days prior to the event and cancelations within the 29 day period must be paid for if not yet paid.

All equipment remains the property of AG Events at all times.

Changes to your booking: 

Once an invoice has been issued or a deposit has been received the booking cannot be changed, products can be added where available however once added, products cannot be removed. This is due to the product(s) being then made unavailable to other customers who may have booked and us missing out on taking further bookings and also having staff booked in to work your event.

2. Space and access, venue, location and equipment

It is your responsibility to ensure AG Events is given the correct venue address, postcode and contact details. The company cannot be held responsible for delays due to incorrect information.

The photo booth has the following dimensions a 5ft by 8ft an area of 7ft by 10ft is required for construction. If the red carpet is included please allow an extra 4ft to the width.

Public Liability Insurance covers AG Events for up to £10 million and all our equipment is PAT tested.

AG Events cannot be held responsible if the event electric supply is faulty and effects the running of the booth. If it is shown that the venue is at fault no refund is due, if the fault is with AG Events then a refund will be payable.

Photo booth is for indoor use only or in a totally waterproof marquee with a solid floor. Between 1st of October and the 1st of May marquees must be heated.

Hired equipment will be set up in one location agreed on arrival and once unloaded cannot be moved.

If the above conditions are not met the hire fee is still payable.

3. Timings and set up services

In the event you need to change timings we will do our best to accommodate them but can’t guarantee we can meet these changes.

We will arrive approx. 60 minutes prior to the event any idle time needed prior to the event will be charged at £30 an hour. All these timings need to be arranged by you with the venue.

4. Power supply

The Photo booth requires access to mains supply electricity within 10 meters of the booth. If using a generator please advise us in advance to ensure it is suitable.

5. Damage to equipment and safety of staff, termination of hire

In the event of behavior by guests that could affect the safe running of our equipment, damage to the photo booth, props or other equipment, or rudeness or threats to our staff we reserve the right to immediately cease use of the equipment and remove it from the event. In this instance the hire fee still remains payable in full.

The customer is responsible for any damage to the booth by their guests.

If the attendant feels due to excess alcohol someone is unfit to use the booth we reserve the right to refuse them access to the booth.

6. Events beyond our control

AG Events cannot be held responsible for circumstances that may prevent us from attending your event that are out of our control. If this occurs we will only be liable for refunding the monies paid to us.

7. Health and safety

Participants must be physically fit to take part in the photo booth activities, and free from any illnesses or conditions which may render the activity hazardous. AG Events accepts no responsibilities if clients do not adhere to these rules.

8. No Liability

Loss or damage to property owned by those using the photo booth, or personal injury or death of any participants however caused, unless proven negligence of AG Events.

9. Use of images

You agree that all images taken in the photo booth can be uploaded to a web gallery public or private as specified on the booking form.

You grant us permission to use any images for advertising and promotional purposes unless private.

We will delete any images deemed to be offensive, or could cause embarrassment to individuals and will remove any picture from our website if requested.

If you choose to have images loaded onto our Facebook site you take responsibility for allowing all and any users to upload any images.We only upload photos upon request. We keep photos on our systems for 2 months, after this period the photos are deleted. Digital media remains property of AG Events

10. Definitions

The client means the person or company or organisation booking the photo booth equipment.

AG Events is the service provider.

Booking form refers to any booking form or terms and conditions contained on our website, emailed or posted to you and signed either digitally or in person.